{"id":1367,"date":"2024-02-25T04:46:12","date_gmt":"2024-02-24T19:46:12","guid":{"rendered":"https:\/\/yamatsune.co.jp\/contact\/"},"modified":"2026-06-30T17:18:40","modified_gmt":"2026-06-30T08:18:40","slug":"contact","status":"publish","type":"page","link":"http:\/\/yamatsune.co.jp\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1782-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/1367#wpcf7-f1782-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"1782\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.8\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1782-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"p-contact__list\">\n  <div class=\"p-contact__item\">\n    <label for=\"your-matters\">\n      Inquiry\n<span class=\"p-contact__required\">Required<\/span>\n    <\/label>\n    <div class=\"p-contact__input -vertical\">\n      <div class=\"p-contact__selectContainer\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"your-matters\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-matters\"><option value=\"\">Please Select<\/option><option value=\"About\">About<\/option><option value=\"About Overseas Business\">About Overseas Business<\/option><option value=\"Information to provide\">Information to provide<\/option><\/select><\/span>\n      <\/div>\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"your-attribute\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"your-attribute\" value=\"Individual\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Individual<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"your-attribute\" value=\"Business\" \/><span class=\"wpcf7-list-item-label\">Business<\/span><\/label><\/span><\/span><\/span>\n    <\/div>\n  <\/div>\n  <div class=\"p-contact__item\">\n    <label for=\"your-sex\" class=\"p-contact__label\">\n      <span class=\"p-contact__labelText\">Your Name<\/span>\n<span class=\"p-contact__required\">Required<\/span>\n    <\/label>\n    <div class=\"p-contact__input\">\n <span class=\"wpcf7-form-control-wrap\" data-name=\"your-sex\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"family-name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First Name\" value=\"\" type=\"text\" name=\"your-sex\" \/><\/span> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"given-name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Family Name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n    <\/div>\n  <\/div>\n  <div class=\"p-contact__item\">\n    <label for=\"your-sex-furigana\" class=\"p-contact__label\">\n      Japanese Name\n<span class=\"p-contact__required\">Required<\/span>\n    <\/label>\n    <div class=\"p-contact__input\">\n <span class=\"wpcf7-form-control-wrap\" data-name=\"your-sex-furigana\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"family-name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"last name\" value=\"\" type=\"text\" name=\"your-sex-furigana\" \/><\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name-furigana\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"given-name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"first name\" value=\"\" type=\"text\" name=\"your-name-furigana\" \/><\/span>\n    <\/div>\n  <\/div>\n  <div class=\"p-contact__item\">\n    <label for=\"your-company\" class=\"p-contact__label\">\n      <span class=\"p-contact__labelText\">Business Name<\/span>\n<span class=\"p-contact__required\">Required<\/span>\n    <\/label>\n    <div class=\"p-contact__input\">\n <span class=\"wpcf7-form-control-wrap\" data-name=\"your-company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"organization\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Yamatsune Co., Ltd.\" value=\"\" type=\"text\" name=\"your-company\" \/><\/span>\n    <\/div>\n  <\/div>\n  <div class=\"p-contact__item\">\n    <label for=\"your-email\" class=\"p-contact__label\">\n      <span class=\"p-contact__labelText\">Email<\/span>\n<span class=\"p-contact__required\">Required<\/span>\n    <\/label>\n    <div class=\"p-contact__input\">\n <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"customer@yamatsune.co.jp\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n    <\/div>\n  <\/div>\n  <div class=\"p-contact__item\">\n    <label for=\"your-tel\" class=\"p-contact__label\">\n      <span class=\"p-contact__labelText\">Telephone<\/span>\n<span class=\"p-contact__required\">Required<\/span>\n    <\/label>\n    <div class=\"p-contact__input\">\n <span class=\"wpcf7-form-control-wrap\" data-name=\"your-tel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" autocomplete=\"tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"052-909-5600\" value=\"\" type=\"tel\" name=\"your-tel\" \/><\/span>\n    <\/div>\n  <\/div>\n  <div class=\"p-contact__item\">\n    <label for=\"your-zip\" class=\"p-contact__label\">\n      <span class=\"p-contact__labelText\">Postal Code<\/span>\n    <\/label>\n    <div class=\"p-contact__input\">\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"your-zip\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" autocomplete=\"postal-code\" aria-invalid=\"false\" placeholder=\"462-0011\" value=\"\" type=\"text\" name=\"your-zip\" \/><\/span>\n    <\/div>\n  <\/div>\n  <div class=\"p-contact__item\">\n    <label for=\"your-address\" class=\"p-contact__label\">\n      <span class=\"p-contact__labelText\">Address<\/span>\n    <\/label>\n    <div class=\"p-contact__input\">\n      <span class=\"wpcf7-form-control-wrap\" data-name=\"your-address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" autocomplete=\"street-address\" aria-invalid=\"false\" placeholder=\"198-2 Sanbongi Yakata, Oji Cho, Kaifu, Aichi Prefecrture\" value=\"\" type=\"text\" name=\"your-address\" \/><\/span>\n    <\/div>\n  <\/div>\n  <div class=\"p-contact__item\">\n    <label for=\"your-answer\" class=\"p-contact__label\">\n      <span class=\"p-contact__labelText\">Survey<\/span>\n    <\/label>\n    <div class=\"p-contact__input -vertical\">\n      <div class=\"p-contact__selectContainer\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"your-answer\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"your-answer\"><option value=\"\">Please select<\/option><option value=\"I have bought Yamatsune products before\">I have bought Yamatsune products before<\/option><option value=\"This is the first time I heard about Yamatsune.\">This is the first time I heard about Yamatsune.<\/option><option value=\"I have heard about their brand(s) but never knew about Yamatsune\">I have heard about their brand(s) but never knew about Yamatsune<\/option><\/select><\/span>\n      <\/div>\n      <span class=\"p-contact__caption\">How did you know about Yamatsune?<\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-journal\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"your-journal\" value=\"I found about it through the product\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">I found about it through the product<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"your-journal\" value=\"I found about it at the store&quot;&quot;I found about it online\" \/><span class=\"wpcf7-list-item-label\">I found about it at the store&quot;&quot;I found about it online<\/span><\/label><\/span><\/span><\/span>\n    <\/div>\n  <\/div>\n  <div class=\"p-contact__item\">\n    <label class=\"p-contact__label\">\n      <span class=\"p-contact__labelText\">File attachment<\/span>\n    <\/label>\n    <div class=\"p-contact__input -vertical\">\n      <span class=\"p-contact__caption\">If you have a file to attach, please upload it below (yp to 5MB)<\/span>\n      <div class=\"p-contact__fileButtonContainer\">\n        <label for=\"file-attachment\" class=\"p-contact__button\">\n          <span>Select File<\/span>\n          <img loading=\"lazy\" decoding=\"async\" src=\"\/wordpress\/wp-content\/themes\/yamatsune_corporate\/dist\/images\/icons\/arrow-right.svg\" width=\"16\" height=\"16\" alt=\"\" class=\"p-contact__buttonIcon\">\n        <\/label>\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"your-file\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" id=\"file-attachment\" accept=\"image\/*,.txt,application\/pdf\" aria-invalid=\"false\" type=\"file\" name=\"your-file\" \/><\/span>\n      <\/div>\n    <\/div>\n  <\/div>\n  <div class=\"p-contact__item\">\n    <label for=\"your-message\" class=\"p-contact__label\">\n      <span class=\"p-contact__labelText\">Your Inquiry<\/span>\n<span class=\"p-contact__required\">Required<\/span>\n    <\/label>\n    <div class=\"p-contact__input\">\n <span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Please enter the details\" name=\"your-message\"><\/textarea><\/span>\n    <\/div>\n  <\/div>\n<\/div>\n<div class=\"p-contact__privacy\">\n  <div class=\"p-contact__privacyContents\">\n    <h3 class=\"p-contact__subHeading\">Privacy Policy<\/h3>\n    <p>\n Privacy Privacy Policy\n\nYamatsune Co., Ltd. (hereinafter referred to as \"the Company\") has established the following privacy policy (hereinafter referred to as \"these Guidelines\") regarding the handling of personal information of website users (hereinafter referred to as \"Users\") in the services provided on this website (hereinafter referred to as \"Services\").<br><br>Article 1 (Personal Information)<br>\"Personal Information\" refers to \"personal information\" as defined in the Personal Information Protection Act, and includes information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact information, and other descriptions contained in such information, as well as information that can identify a specific individual from such information alone (personal identification information), such as data related to physical appearance, fingerprints, voiceprints, and the insurer number on a health insurance card.<br><br>Article 2 (Method of Acquisition of Personal Information)<br>The Company may acquire personal information such as name, date of birth, address, telephone number, and email address when Users use the inquiry form on this website.<br><br>Article 3 (Purpose of Acquisition and Use of Personal Information)<br>The Company acquires and uses personal information for the following purposes:<br>1. To provide and operate our services.<br>2. 1. To respond to inquiries from Users (including verifying identity);<br>3. To send emails regarding new features, updates, campaigns, etc. for the service Users are using, as well as information about other services provided by the Company;<br>4. To identify Users who have violated the Terms of Use or attempt to use the service for fraudulent or improper purposes, and to refuse their use;<br>5. To charge Users for service fees for paid services;<br>6. For purposes incidental to the above purposes of use.<br><br>Article 4 (Handling of Personal Information)<br>\u30001. The Company shall handle Users' personal information appropriately and carefully, including by establishing a strict management system, in accordance with laws and regulations, .<br>2. The Company shall not provide personal information obtained from Users to third parties without the consent of the individual, except in the following cases:<br>(i) When the Company entrusts the handling of all or part of the personal information to a third party within the scope necessary to achieve the purpose of use;<br>(ii) When personal information is provided in connection with business succession due to a merger or other reason; <br>(iii) When personal information is jointly used with a specific party, we will notify the individual in advance or make it readily available to the individual of this fact, the items of personal information to be jointly used, the scope of the joint users, the purpose of use by the users, and the name or designation of the person responsible for managing the personal information; or <br>(iv) When otherwise required by law.<br><br>Article 5 (Disclosure of Personal Information)<br>When a User requests disclosure of their personal information, we shall disclose it to the User without delay, unless otherwise required by law. If we decide not to disclose all or part of the personal information, we shall notify the User without delay.<br><br>Article 6 (Correction and Deletion of Personal Information)<br>1. If the personal information held by us is incorrect, the Users may request us to correct, add, or delete (hereinafter referred to as \"correction, etc.\") the personal information in accordance with the procedures specified by the Company.<br>2. If we receive a request from Users under the preceding paragraph and determine that it is necessary to comply with the request, we shall conduct correction, etc. of the personal information without delay.<br>3. If we make corrections, etc. pursuant to the provisions of the preceding paragraph or decide not to make correction, etc., we shalll notify the Users without delay.<br><br>Article 8 (Suspension of Use of Personal Information)<br>1. If an individual requests the suspension or deletion of the use of their personal information (hereinafter referred to as \u201cSuspension of Use\u201d) on the grounds that such information is being handled beyond the scope of its intended purpose or was obtained by improper means, the Company shall promptly conduct the necessary investigation.<br>2. If we determine that it is necessary to comply with the request based on the results of the investigation under the preceding paragraph, we shall suspend use of the personal information without delay.<br>3. If we suspend use pursuant to the provisions of the preceding paragraph or decide not to suspend use, we shall notify the User(s) without delay.<br>4. Notwithstanding the preceding two paragraphs, if suspending use, etc. would be costly or otherwise difficult to implement, and alternative measures are available to protect the User's rights and interests, we Shall take such measures.<br><br>Article 9 (Changes to Privacy Policy)<br>1. The contents of these Guidelines may be changed without notice to the Users, except as otherwise provided by law or otherwise in these Guidelines.<br>2. Except as otherwise specified by the Company, the revised Guidelines will take effect upon posting on this website.<br><br>Article 10 (Contact Information)<br>For inquiries regarding these Guidelines, please contact the following:<br>Address: 1-54 Kamiishikawa-cho, Nakamura-ku, Nagoya, Aichi Prefecture<br>Name: Yamatsune Co., Ltd.<br>Department: General Affairs Department<br>Email Address: info@yamatsune.co.jp<br><br>    <\/p>\n  <\/div>\n  <p class=\"p-contact__caption -center\">\n When contacting us, please be sure to review the above Privacy Policy\n  <\/p>\n  <div class=\"p-contact__agreement\">\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-consent\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first last\"><label><input type=\"radio\" name=\"your-consent\" value=\"I agree to the Privacy Policy\" \/><span class=\"wpcf7-list-item-label\">I agree to the Privacy Policy<\/span><\/label><\/span><\/span><\/span>\n  <\/div>\n<\/div>\n\n<div>\n  <label for=\"submit\" class=\"p-contact__button p-contact__submit -black\">\n    <input class=\"wpcf7-form-control wpcf7-submit has-spinner\" id=\"submit\" type=\"submit\" value=\"Send\" \/>\n    <span>Send<\/span>\n    <img loading=\"lazy\" decoding=\"async\" src=\"\/wordpress\/wp-content\/themes\/yamatsune_corporate\/dist\/images\/icons\/arrow-right.svg\" width=\"16\" height=\"16\" alt=\"\" class=\"p-contact__buttonIcon\">\n  <\/label>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1367","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"http:\/\/yamatsune.co.jp\/en\/wp-json\/wp\/v2\/pages\/1367","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/yamatsune.co.jp\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/yamatsune.co.jp\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/yamatsune.co.jp\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/yamatsune.co.jp\/en\/wp-json\/wp\/v2\/comments?post=1367"}],"version-history":[{"count":1,"href":"http:\/\/yamatsune.co.jp\/en\/wp-json\/wp\/v2\/pages\/1367\/revisions"}],"predecessor-version":[{"id":1369,"href":"http:\/\/yamatsune.co.jp\/en\/wp-json\/wp\/v2\/pages\/1367\/revisions\/1369"}],"wp:attachment":[{"href":"http:\/\/yamatsune.co.jp\/en\/wp-json\/wp\/v2\/media?parent=1367"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}